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15245 Hwy 65 NE Ham Lake, MN 55304  Local: (763) 434-3322
Customer Reviews
HOLTZ GARDEN CENTER & FLORAL
Local Ham Lake, MN florist
Average Customer Rating: 4.6 of 5 stars. (67 reviews)
Date: Aug 03, 2020
Name:

State/Province:MN

The arrangement was beautiful and delivery was convenient and fast.
Date: Jul 16, 2020
Name:

State/Province:MN

Beautiful arrangement!
Nicki's Reply:
Date: Jul 17, 2020, 10:10 am

Thank you for the great review! We're so glad you enjoyed the arrangement!
Date: Jul 14, 2020
Name:

State/Province:MN

They were beautiful and delivered in a timely manner.
Nicki's Reply:
Date: Jul 14, 2020, 12:50 pm

So glad to hear this! Thank you for your kind review!
Date: Jun 05, 2020
Name:

State/Province:MN

The plant is beautiful! The price was reasonable and it was delivered on time. I can not say enough good things about the Stellar customer service! I had a great experience with Holtz company!
Nicki's Reply:
Date: Jun 08, 2020, 10:14 am

We appreciated your kind review very much! Have a fabulous day!
Date: Jun 04, 2020
Name:

State/Province:OR

Flowers delivered on the day promised and in the condition promised.
Nicki's Reply:
Date: Jun 04, 2020, 8:37 am

Thank you for your review! We greatly appreciate it! Have a great weekend!
Date: May 25, 2020
Name:

State/Province:NC

Ordered Mother's Day flowers. Admittedly, I was a bit worried ordering from out of state and never having been to Holtz, but I trusted the online reviews and I was glad I did. The flowers were beautiful and a perfect surprise for my mom! Thanks!
Nicki's Reply:
Date: May 28, 2020, 11:15 am

Thank you so much for your kind review! We always strive to do the best we can! Hope you have a great weekend!
Date: May 13, 2020
Name:

State/Province:MN

THE SERVICE WAS GREAT AND THE FLOWERS WERE WONDERFUL STILL LOOKING WONDERFUL. FIVER STAR ALL THE WAY.
Nicki's Reply:
Date: May 14, 2020, 9:07 am

Thank you for the great review. We appreciate it very much! Have a fantastic day!
Date: May 12, 2020
Name:

State/Province:MN

A beautiful Mother’s Day arrangement.
Nicki's Reply:
Date: May 14, 2020, 9:08 am

Thank you for your kind review! It is greatly appreciated! Have a wonderful day!
Date: May 11, 2020
Name:

State/Province:MN

Ordered some flowers for mothers day, turned out EXCELENT! Love having Holtz in the neighborhood. Highly recommend
Nicki's Reply:
Date: May 14, 2020, 9:09 am

Thank you for the great review! We are so glad we could do an excellent job for you! Enjoy your day!
Date: Apr 30, 2020
Name:

State/Province:MN

Your bouquet was just what I hoped it would be (I saw a photo of it). And my friend was happy to see your friendly face when you delivered them. Thank-you!
Nicki's Reply:
Date: May 02, 2020, 9:03 am

Thank you for the kind words and review! We greatly appreciate it! Have a great weekend!
Date: Apr 06, 2020
Name:

State/Province:MN

I always choose to let Nicki make the appropriate arrangement and she always hits it out of the park. Next day delivery was absolutely amazing. I wouldn't choose anyone else for flowers.
Nicki's Reply:
Date: Apr 07, 2020, 9:46 am

Thank you so much for your kind words and the continued business! We will keep making awesome flowers for you!
Date: Mar 14, 2020
Name:

State/Province:MN

Incredible service, gorgeous flowers. The custom flowers Holtz created for my Mom's funeral were almost beyond belief. Their beauty made a very, very sad day easier. I have also ordered several arrangements for my business. The flowers were fresh, colorful and carefully arranged with greens and pretty details. Delivery was prompt and easy to set up. Oh, yes, 5 stars for sure!
Nicki's Reply:
Date: Mar 16, 2020, 9:09 am

Thank you so much for your kind words! I am glad we were able to help make the day a touch easier. We are very sorry for your loss.
Date: Dec 16, 2019
Name:

State/Province:MN

Was very easy to see selections and order online after hours for a funeral over the holiday weekend. They arrived at the church and looked just like the picture, very fresh and smelled wonderful! Thank You!
Date: Nov 07, 2019
Name:

State/Province:IL

So very pleased. Had no idea same-day delivery was possible. Thank you so much!
Nicki's Reply:
Date: Nov 08, 2019, 3:13 pm

We are happy that we could help! Enjoy your day!
Date: Nov 06, 2019
Name:

State/Province:PA

My mom has loved everything I've ordered from Holtz. Beautiful arrangements. Thank you for helping me make her birthday special when I cannot be there in person.
Nicki's Reply:
Date: Nov 08, 2019, 3:12 pm

Thank you so much for your kind words! We are so glad that we can help make your mom's day special!
Date: Oct 29, 2019
Name:

State/Province:MN

The flowers sent were absolutely beautiful!! My Sister-in-law loved them. They made her day! Thank you!
Nicki's Reply:
Date: Oct 31, 2019, 8:31 am

Thank you for your kind words!! We greatly appreciate it!!
Date: Sep 18, 2019
Name:

State/Province:MN

I called twice but nobody answered. I then placed order online, but I would prefer to speak to someone about my order and specific needs.
Nicki's Reply:
Date: Sep 23, 2019, 8:36 am

I am so sorry! We had phone issues most of the week. They are fixed now but it took the phone company some time to do it. This also affected our internet. My sincerest apologies!
Date: Aug 05, 2019
Name:

State/Province:MN

Flowers delivered were beautiful and they were very helpful over the phone.
Nicki's Reply:
Date: Aug 07, 2019, 9:57 am

We are so glad that you like the flowers! Thank you for the good review! We appreciate it!
Date: May 29, 2019
Name:

State/Province:CO

Everything was perfect! You guys rock!!
Nicki's Reply:
Date: May 29, 2019, 8:31 am

Thank you! We appreciate your business!
Date: Mar 31, 2019
Name:

State/Province:MN

Nice as expected
Nicki's Reply:
Date: Apr 01, 2019, 12:39 pm

Thank you for your kind words! Have a wonderful day!
Date: Mar 01, 2019
Name:

State/Province:MN

My order of roses for my wife for Valentine's day went great. She got them in time and loved them.
Nicki's Reply:
Date: Mar 05, 2019, 9:06 am

We are so glad that your wife loved the roses! Thank you for the great feedback!
Date: Feb 18, 2019
Name:

State/Province:MN

So very pleased with the beautiful birthday bouquet basket I received. The flowers smell so exquisite. The texts I received made sure they weren't left out in the deep freeze of MN! Thank you.
Nicki's Reply:
Date: Feb 19, 2019, 10:09 am

Thank you for your kind words! I am so glad that the flowers met your expectations!
Date: Feb 17, 2019
Name:

State/Province:MN

I love the garden center because I can be sure to find something unique. And the flowers my husband orders for me, hand delivered by Holtz, are always beautiful!
Nicki's Reply:
Date: Feb 19, 2019, 10:10 am

Thank you for your great feedback! We really appreciate it and your continued business!
Date: Sep 06, 2018
Name:

State/Province:AZ

Easy, fast website ordering Delivered beautiful arrangement on time My customer loved them!
Nicki's Reply:
Date: Sep 08, 2018, 1:23 pm

Thank you for your kind words! Have a wonderful weekend!
Date: Jul 09, 2018
Name:

State/Province:MN

The receiver of the flowers loved them
Nicki's Reply:
Date: Jul 12, 2018, 6:56 am

Thank you for the kind review! Have a wonderful day!
Date: Jul 03, 2018
Name:

State/Province:MN

I always get great service, and fresh flowers from Holtz Garden Center and Floral. I highly recommend them!
Nicki's Reply:
Date: Jul 05, 2018, 12:35 pm

Thank you so much! We hope you have a great weekend!
Date: May 28, 2018
Name:

State/Province:MN

Disappointed - not at all close to image as shown or description... Too much variation from item selected (Color, bulk, shape and flower type). Bought Home Sweet Home basket (pink, purple, lavender, green in colors) Received yellow, white and pink colors. Recipient was oblivious and thankful.
Nicki's Reply:
Date: May 31, 2018, 1:41 pm

Our sincerest apologies for the variation. Sometimes we are unable to complete the order with the exact colors that are in the arrangement. We try to make it as similar as we can. Please call us direct next time so we can let you know what we have available and to give you 20% off your order if you choose to use us again 763-434-3322. Thank you
Date: Apr 29, 2018
Name:

State/Province:WI

Arrangement was there timely and was exactly as shown on web page. Will definitely be using them again.
Nicki's Reply:
Date: Apr 30, 2018, 9:07 am

I am glad we were able to meet your expectations! Thank you for the kind review!
Date: Feb 19, 2018
Name:

State/Province:MN

My flowers were lovely. Unfortunately, they couldn't be delivered during the day. We got a call around 4:00 p.m. asking if we would be home in the next hour. No, we had plans and were leaving at 4:15 p.m. I waited at home all day for the flowers to arrive and they never were delivered. My husband got in the car and drove over to pick them up himself. Also received a balloon and a bag of candy. The candy was so stale, I threw it out. I sincerely hope that my son, the purchaser of the flowers and candy for my birthday, receives a refund. Very very disappointed.
Nicki's Reply:
Date: Feb 20, 2018, 9:46 pm

We are very sorry that you were dissatisfied. We were not able to do the delivery earlier as we were short staffed. Also we did refund the delivery back to your son. Our apologies for the bad candy. It was just purchased for Valentine's day.
Date: Feb 17, 2018
Name:

State/Province:MN

The flowers are beautiful. And Tim delivering them himself is a nice touch! Thank you!
Nicki's Reply:
Date: Feb 20, 2018, 9:50 pm

Thank you Kathy! We try our best to do great work!
Date: Jan 26, 2018
Name:

State/Province:MN

Flowers were delivered on time and recipient said they were beautiful.
Nicki's Reply:
Date: Jan 30, 2018, 10:17 am

Thank you for the feedback! We appreciate it very much! Have a wonderful day!
Date: Dec 15, 2017
Name:

State/Province:MN

The poinsettia is big and beautiful! The delivery person was smiling, courteous and kind. She also made an extra trip in the evening to ensure it got delivered.
Nicki's Reply:
Date: Dec 15, 2017, 1:28 pm

Thank you for the kind review! We greatly appreciate it and we will keep smiling!
Date: Dec 10, 2017
Name:

State/Province:MN

I’m currently stationed in S Korea and needed some flowers for my 12th anniversary. Definitely was not disappointed, my wife loved them and they were perfect. Thank you for the great experience. Definitely will be a return customer. Keep up the great work.
Nicki's Reply:
Date: Dec 15, 2017, 1:29 pm

Thank you for your kind review! Thank you for your service!
Date: Oct 23, 2017
Name:

State/Province:MN

shopping experience online was easy. TWO days after my order was placed I received an email notification that the item was delivered but it didn't say what day or time. Was it delivered a day late? No way to tell.
Nicki's Reply:
Date: Oct 25, 2017, 9:26 am

Our sincerest apologies that we didn't get the confirmation to you right away. The delivery was done on time. Hope you have a wonderful day!
Date: May 20, 2017
Name:

State/Province:MN

We had an urgent situation in the Ham Lake area that a popular "dot com" florist failed to deliver on. Thankfully I found Holtz online and was able to have a beautiful sympathy arrangement delivered without hassle. Thank you Holtz!
Date: May 14, 2017
Name:

State/Province:MN

Beautiful!!!!
Date: May 12, 2017
Name:

State/Province:FL

The floral arrangements created for my nephew's recent funeral were beyond beautiful, they were spectacular and colorful. I cannot thank you enough. I highly recommend your garden center to all. Bless you for brightening this sad day.
Date: Feb 17, 2017
Name:

State/Province:MN

Beautiful flowers!
Date: Dec 24, 2016
Name:

State/Province:MN

2nd time ordering and using delivery, very please with results.
Date: Nov 17, 2016
Name:

State/Province:MN

It was an extremely easy process to order from out of town. The online ordering feature was amazing, the only hiccup I experienced was what "town" I needed my plant delivered to, but after a quick phone call to make sure everything was ok, my worries melted away. A+ rating from me! Thank you!
Date: Oct 27, 2016
Name:

State/Province:MN

The rrecipient said the flowers were pretty.
Date: Sep 20, 2016
Name:

State/Province:MN

Excellent!
Date: Jul 13, 2016
Name:

State/Province:MN

The item I ordered was not available. I quickly received a phone call alerting me to this and Holtz worked with me to find something that would work. I didn't see the arrangement, but I heard from the recipients that it was beautiful.
Date: Apr 18, 2016
Name:

State/Province:MN

The flower bouquet I received was absolutely beautiful! Thank you!
Nicki's Reply:
Date: Apr 21, 2016, 9:06 am

I am glad you enjoyed your flowers! Have a wonderful day!
Date: Mar 23, 2016
Name:

State/Province:IA

I sent in a special request and they went above what I thought it was going to look like. Thank you so much, you made a teenagers day.
Nicki's Reply:
Date: Mar 24, 2016, 11:26 am

We are so happy we could make his day! Have a Happy Easter!
Date: Mar 17, 2016
Name:

State/Province:MN

I sent flowers to my best friend from Holtz and she LOVED them! She said they were beautiful. I ordered them online at 10:45 a.m. and they were delivered by 12:15. Very impressive turnaround!
Nicki's Reply:
Date: Mar 17, 2016, 12:53 pm

Thank you for the great review! Have a wonderful day!
Date: Feb 08, 2016
Name:

State/Province:MN

The arrangement was perfect and brightened my friend's day! It was beautiful and well worth the money!
Nicki's Reply:
Date: Feb 08, 2016, 3:52 pm

Thank you for the wonderful feedback! Have a great day!
Date: Dec 29, 2015
Name:

State/Province:MN

it was a wonderful arrangement and looked better than the picture on the website
Jen's Reply:
Date: Jan 11, 2016, 8:41 am

Thank you so much! We appreciate the feedback! Have a wonderful week!
Date: Oct 30, 2015
Name:

State/Province:MT

Perfect! A mistake was made but they fixed it immediately so it was highly appreciated. Gorgeous & just like the picture
Date: May 13, 2015
Name:

State/Province:MN

Though Holz was out of the color roses for this arrangement, they immediately called and emailed with a solution. Holz did a great job!
Date: Apr 30, 2015
Name:

State/Province:MN

I think the delivery fee was way to much, i only placed the order only because i was in a pinch. The delivery address was 3 miles from the shop. If they want my business in the future, delivery fee needs to change and be alot less if not free (since there is also a service fee for making the dish) I think $5 for service fee plus a $12 delivery fee for a 3 mile trip is ridiculous. I try to use local services when possible, but delivery fees' need to be less.
Date: Apr 07, 2015
Name:

State/Province:IL

Wveryhing was perfext...the website interaction, the price, the confirmation of receipt and elivery, but most important...the flowers were exactly as pictured and truly beautiful. Thk u...i have pictures to show how beautiful.
Date: Nov 08, 2014
Name:

State/Province:MN

They didn't have the arrangement I ordered but they called right away and did an even better one. It was delivered an hour after I ordered it. Amazing customer service!!!
Date: Sep 11, 2014
Name:

State/Province:MN

The flowers are absolutely gorgeous every time and last longer than any flowers I have ever received before. Great people to work with and always pleasant.
Date: Apr 07, 2014
Name:

State/Province:MN

Happy with the ease of ordering and pleased to receive a confirmation of delivery. The recipient stated the flowers lasted a long time.
Date: Mar 28, 2014
Name:

State/Province:MN

The website was easy to use, making the order process convenient. I needed the delivery on short notice. Though I placed the order on the website, when I had a question about delivery, I received a prompt and reassuring return call. It felt good to use a local business for this west-coast delivery; I liked having someone local to check with when I had a question.
Date: Feb 11, 2014
Name:

State/Province:MN

Great company and great service, call them with any last minute order or stop in and they will not disappoint. Very good prices and seriously the arrangements are works of art!
Date: Nov 19, 2013
Name:

State/Province:MN

Date: Apr 24, 2013
Name:

State/Province:GA

Beautiful and delivered promptly. Thank you!
Date: Oct 19, 2011
Name:

State/Province:MN

Holtz Garden Center always has such beautiful arrangements every time I stop in. They last for weeks and the prices are not bad either. I will always get my flowers from Holtz!
Date: May 24, 2011
Name:

State/Province:MN

This was a last minute order and it was filled promptly
Date: Mar 14, 2011
Name:

State/Province:MO

The original bouquet that was delivered, the tulips were opened and spent. I requested another bouquet delivery and was promptly accommodated. Excellent service Thanks
Date: Feb 28, 2011
Name:

State/Province:MN

The website was user friendly. The flowers arrived on time. The stargazers I ordered for my wife turned out to be beautiful. They were large and filled the whole room with a nice scent. Plus the vase was a good size.
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